Our Promise
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Our Promise

All the team at Vive la Rose is absolutely passionate about flowers and we take great care to condition them so they are enjoyed for as long as possible by the recipient.

We understand that life is hectic and important occasions can sometimes be forgotten so we will try compensate for this and try our best to ensure the flowers are received early in the day. Even if you order on the day preferably before 3pm!) we will try get a gorgeous, personal floral gift to your loved one.

If your recipient is based in London the flowers will be delivered in an Aqua Pack inside one of our elegant, practical bags so it is easy to take them home if they are at work. These flowers should last 5-7 days in the home providing they have an adequate supply of fresh water and flower food provided is used.

If you have chosen the Next Day delivery option for the rest of the UK, your flowers will travel in our specially designed boxes which are made of the highest grade cardboard. The stems will be kept hydrated by a cellulose bag which is designed to last 24 hours. Upon arrival they should be re-cut and placed in a vase with fresh water with flower food if provided. If these instructions are followed the flowers should last 5-7 days.

Orders for London postcodes including: SW1,SE1, W1, WC1, WC2, NW1, N1, all the EC and SW3, SW8, SW7, SW6 and W8, W2, W9 will be delivered by ZEROcouriers and our own trike which can contain up to 8 orders. This is the most environmentally friendly way to deliver in London and it also ensures the fastest delivery . Other postcodes are served by vans and specially designed motorbikes. Our drivers are professional, knowledgeable about flowers and their transportation and normally friendly. If the recipient is not at home, in order to avoid unnecessary handling of the flowers they will be left in a discreet spot or with a neighbour with a note though the door explaining where they have been left. We aim for minimum disruption.

For Next Day delivery (the rest of the UK), orders are collected Monday to Thursday by our experienced carriers who specialise in flower deliveries. Our policy is that we do not make a profit on deliveries so we just reflect the delivery charge of £8.50 our courier charge us. Rural areas might be subject to an additional charge.

We are able to offer a limited Saturday and Sunday delivery service for central London Postcodes.